Customer support
Returns & Refunds
This page explains how to contact us about a return or refund. Last reviewed: October 2026.
When a return may be requested
If you are not satisfied with your order, contact us with your order number and we will review your request in line with applicable consumer law.
Food and confectionery products
Because our products are food, some items may not be returnable once delivered or opened, in line with applicable law.
Damaged or incorrect products
If an item arrives damaged, faulty or different from what you ordered, please contact us as soon as possible. A photo of the item and packaging helps us resolve it quickly.
Information we need
Your order number (for example SR-20261001-1234)
The name, phone number or email used for the order
Which items are affected and a short description of the issue
Refund process
Because payment is made on delivery, the refund method and timing will be agreed with you.
How to contact us
Use the Contact Us page or the contact details below.
Contact
Słodki Styl sp. z o.o. · National Court Register (KRS) 0000315857 · EUID PLKRS.0000315857 · REGON 020 852 934
Brzozowa 7 H/97, 52-200 Wysoka, Poland